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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy Phillips

July 2, 2025

5  out of  5
rating by Tracy Phillips
"I have personally been with State Farm for years and this office has been a saving grace. Everyone over there has always been super nice and Haley in particular has had to deal with most of my headaches but she's managed to take care of everything I've needed whether it be business related, home, or personal vehicles."
We responded:
"Thank you for your kind words! We are so glad to have you in the Carey Bass State Farm family!"
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Kelly Jaco

June 30, 2025

5  out of  5
rating by Kelly Jaco
"Thank you for taking care of my needs!"
We responded:
"Thank You for being a part of the Carey Bass State Farm family!"
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austin mcmahan

June 17, 2025

5  out of  5
rating by austin mcmahan
"Carey and everyone who works here have been absolutely incredible to work with you guys really helped us out when we bought our new home an got us so much coverage at less then half of what I was paying. We appreciate you guys an would recommend anyone who wants to save money and get more coverage to come see you guys."
We responded:
"So happy to hear Austin, glad to have you be part of the Carey Bass State Farm family!"
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Shane Allison

June 10, 2025

5  out of  5
rating by Shane Allison
"Great price and very good to work with"
We responded:
"Thanks Mr. Allison! We are happy to have you part of the Carey Bass State Farm family."
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Greg King

June 7, 2025

5  out of  5
rating by Greg King
"Great people. State Farm has been my insurance for 40 years and no complaints."
We responded:
"Thank you!! We are happy to have you part of the Carey Bass State Farm family!"
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yoska 14

June 6, 2025

5  out of  5
rating by yoska 14
"Usually nothing but professionalism always answers any questions I have and explains everything."
We responded:
"Thank You Yoska, we are happy to have you be a part of the Carey Bass State Farm Family!"
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Marcel Ngo

June 5, 2025

5  out of  5
rating by Marcel Ngo
"Super friendly, Carey and his staff are extremely knowledgeable!"
We responded:
"Thank you so much for the kind words, we appreciate you!"
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E Aoki

June 4, 2025

5  out of  5
rating by E Aoki
"The office always answers the phone right away and they are able to help me with my issue quickly!"
We responded:
"Thank you so much for the kind words, we are overjoyed to have you part of the Carey Bass State Farm family. "
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Tammy Swafford

June 4, 2025

5  out of  5
rating by Tammy Swafford
"Absolutely anytime I have questions or concerns about our Insurance. All I have to do is called the office and the staff is more than willing to help."
We responded:
"We are so happy to hear Mrs. Swafford, we always try our best to have or find the information needed, we are so glad to have you part of the Carey Bass State Farm family!"
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Mike Hamilton

June 4, 2025

5  out of  5
rating by Mike Hamilton
"Wonderful people, friendly and extremely helpful"
We responded:
"Thans so much for the kind words Mr. Hamilton. We are so happy to have you be a part of the Carey Bass State Farm family!"
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Patricia Stewart

June 4, 2025

5  out of  5
rating by Patricia Stewart
"Hailey and Kaitlyn have always had the sweetest disposition when I called the office. Always willing to help in any way. We have been with State Farm over 40 years and will continue to do so. Like a good neighbor State Farm is there. Thanks!"
We responded:
"Thank you Mrs. Stewart, your kind words mean a lot. 40 years and counting, we appreciate you for being a part of the Carey Bass State Farm family!"
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Darlene Rodriguez

June 4, 2025

5  out of  5
rating by Darlene Rodriguez
"They were the only ones that were able to help me after calling 4 or 5 other insurance companies! Plus they are VERY, VERY, VERY friendly. Hailey especially 😍"
We responded:
"Thank you so much! We are so glad to have you be a part of the Carey Bass State Farm family!"
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Britney Tollett

June 3, 2025

5  out of  5
rating by Britney Tollett
"Carey and his team are very helpful and knowledgeable, they are always happy to help me. They go above and beyond to make sure my concerns are acknowledged and I’m comfortable with my insurance coverages."
We responded:
"Thank you Britney, we are happy to have you part of the Carey Bass State Farm family! Glad we continue to provide you with knowledge to help you make the best-informed decisions that work for you!"
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Katelyn Bradley

May 21, 2025

5  out of  5
rating by Katelyn Bradley
"Carey went above & beyond to take care of me. So thankful for him & his team!"
We responded:
"Thanks for your kind words! We are so happy to have you be a part of the Carey Bass State Farm family!"
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Polly Tickle

May 21, 2025

1  out of  5
rating by Polly Tickle
"We are changing to another company that was able to save us almost $1,000 annually on these vehicles, and I am terribly upset that you were not the positive steward of our account as we anticipated, to the point that we had to make this decision. We have been with State Farm for over 20 years and expected more in return for our loyalty."
We responded:
"I am sorry we could not get the rates where you needed them, unfortunately us here at the office do not make the rates, but we do try to get you as many discounts as possible with friendly customer service. We are sad to see you go but hope we can still be of help for any questions you may have."
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Grant Jared

January 22, 2025

5  out of  5
rating by Grant Jared
"Carey is wonderful to work with! Honest and professional!"
We responded:
"Thank you! We appreciate your business and kind words!"
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Justin Smith

January 22, 2025

5  out of  5
rating by Justin Smith
"Carey is very easy to work with. Always looking out for his customers!"
We responded:
"Thank you, Justin, for your kind words! We look forward to continuing business with you!"
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Modern Roofing Group

January 22, 2025

5  out of  5
rating by Modern Roofing Group
"Carey and his team go above and beyond to help each and every individual accomplish their insurance needs!"
We responded:
"We appreciate your kind words and are excited to continue this journey with you and your team!"
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Roxann Schiltz

November 13, 2024

5  out of  5
rating by Roxann Schiltz
"Your office is the best in our book!!! Special thanks to Carey,and Haley for your expertise. 😊"
We responded:
"Thank you for the kind words Roxann! We are so happy to have you in the Carey Bass State Farm Family!"
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Hugh Thompson

August 28, 2024

5  out of  5
rating by Hugh Thompson
"The state of Tennessee and contacted me and told me that I did not have insurance on my 1967 Pontiac Bonneville. I easily drive this car maybe 500 miles per year. Of course there were threats as to what would happen if I did not get my insurance corrected. I called Hailey at Carey Bass State Farm and she took care of it directly with the state and confirmed back to me that it had been corrected. Very efficient, highly recommend"
We responded:
"Thank you, we appreciate your business!! Glad Hailey could help you swiftly and efficiently."
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C Rogers

August 23, 2024

5  out of  5
rating by C Rogers
"Great service & his office staff is incredibly helpful! Anytime we had questions about our multiple Policies, the staff would answer in a timely matter. Highly recommend!!"
We responded:
"Thank you, we appreciate your business!!"
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Chris Flatt

August 23, 2024

5  out of  5
rating by Chris Flatt
"Always helpful with any questions or concerns. Hailey in the office has been most helpful with recent changes. Highly recommend."
We responded:
"Thank You Chris! We appreciate your business!"
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Lindsey Hall

August 21, 2024

5  out of  5
rating by Lindsey Hall
"I have been with Carey Bass State Farm for many years and I can attest to his business as well as his personal character! Not only does this office do excellent work, Carey sincerely treats you like family! Highly recommend to anyone and everyone!"
We responded:
"Thank You Lindsey! We appreciate your kind words and business! Thank you for being a part of the Carey Bass State Farm family!"
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Ziggy

February 9, 2024

5  out of  5
rating by Ziggy
"I had the pleasure of working with Tavius and Carey recently and they both went above and beyond! I started a niche business and was having the hardest time finding General Liability that would cover me properly. Both Tavius and Carey went the extra mile and worked with me every step of the way to nail down a proper Business Insurance that met all my needs. They were quick to respond to any questions I had and helped me understand all the technical terms that come along with business insurance. I highly recommend giving them a call for all your insurance needs. They will provide exceptional and professional service from start to finish!"
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Matthew Hagedorn

November 1, 2023

1  out of  5
rating by Matthew Hagedorn
"Doubled my rate on one policy after a month, then canceled insurance on 2 policies, 1 of which was without a phone call. Seems casey is having someone do business under him that does not have proper training or education in the insurance field"